Kathmandu, February 24: In a bid to attract more customers, IMS, the national distributor for Samsung Mobiles in Nepal, has launched “Samsung Exchange Facility”.
Under such a facility, customers can exchange their old smartphones with the new ones belonging to the Samsung brand by getting the best possible valuation.
“Anyone interested to enjoy this scheme has to simply visit any of IMS Smart outlets in the capital and provide details of their old smartphone. We will offer the best valuation of such a smartphone via Web Portal after which the customers are required to fill up a simple exchange form provided,” reads a press statement issued by the company. ” They (the customers) are then free to choose their brand new Samsung smartphone of their choice in exchange for their old Samsung smartphone,” it adds.
According to the company, it will gradually expand the facility to other locations in the near future.
“Our goal has always been to provide the best customer experiences to our valued customers by first listening carefully to their requests and suggestions. One of the major requests has been to provide an exchange facility which is why we decided to start this new year 2020 with the exchange facility,” the release quoted Deepak Malhotra, Chairman, IMS Group, as saying.
