The government has unveiled an ambitious digital governance agenda to make public services fully digital, transparent, trackable and time-bound while integrating government systems into a single national digital platform. Ministries and agencies have been instructed to simplify administrative procedures through restructuring and process studies to improve service delivery.
Priority services, including passports, citizenship certificates and driver’s licenses, will be delivered through paperless, intermediary-free systems with fixed processing timelines. Citizens will also be able to schedule appointments online, use digital signatures and access services through the Nagarik App, which will gradually integrate police clearance, passport and driver’s license applications. Government-issued certificates will be available digitally.
The government will strengthen the Integrated Office Management System, introduce digital file tracking to improve accountability and establish a National Integrated Digital Governance Platform linking government databases and services. A “One Door Business Platform” will simplify company registration, tax registration and other business approvals.
Digital reforms are also planned for health and agriculture through integrated health information systems and digital agricultural market information. The National Identity Card will serve as a unified digital identity for public services.
Technology experts have welcomed the initiative but stressed that strong implementation, improved digital infrastructure and greater private-sector participation will be critical to achieving Nepal’s digital transformation goals.
